Atlantis Aquaventure Waterpark

• Park admission ticket: Access to the park as per your chosen ticket type.​
• Services provided as per the booked transfers: ticket-only, sharing, or private.

      Note : Please check Option wise inclusions for every product before booking

• A child should be accompanied by an adult at all times.
• Swim attire policy: The guest should change in swimwear before entering waters.
• No refunds will be provided for unused or partially used services, nor if guests are prohibited from entering due to improper attire for the waterpark.
• No outside food, beverages, or alcohol allowed into Aquaventure.
  
• The service provider holds no responsibility if any component of an attraction is non-operational due to technical reasons.
• Some zones may have age or height restrictions for safety reasons.

• Enter all pools and attractions feet first for safety; diving is not permitted.
• Sharing transfers can be arranged from a centrally located Dubai Hotel/Residence only.
• There is an additional surcharge for pick-up from areas other than centrally located Dubai Hotels/Residences.
• The timing on sharing transfers may be adjusted by 30 to 60 minutes based on traffic conditions and location.
• Our terms and conditions prohibit eating, drinking, and smoking inside the vehicle during any tour that includes transfer services.

Atlantis Aquaventure Update

• Get the Aquaband+ App before your visit. Click here for details.
• Enjoy benefits like a park map, ride updates, friend locator, and easy payments.
• Please note that Aquaventure Waterpark timings may change depending on the season or special events.
• Announcements will be displayed on the Aquaventure World website and on screens throughout the park.
• Guests with dated Aquaventure Waterpark tickets may request a reschedule or cancellation.
• For assistance with open dated tickets, please contact us directly.

• Arrive at Atlantis Aquaventure Waterpark, change, and store belongings
  
• Enjoy thrilling slides at Tower of Poseidon and Tower of Neptune
• Relax on the lazy river or wave pool
• Visit Splashers or Surf's Up simulator
• End with a ride or relax on the beach at sunset
• Explore Lost Chambers Aquarium, interact with marine life, and shop for souvenirs

Child age: 3-7 Yrs

Infant age: 0-3 Yrs

Non Refundable

• In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

• Seating arrangement for all transfers are as per the availability & our tour manager allows it.
• The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
• Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold the responsibility.
• The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
• Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
• We recommend carrying sunglasses, hats and sun protection cream.
• Private Transport can be organized on request for all tours.
• Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your responsibility. Our drivers and tour guides will not be responsible for it.
• No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
• An adult must accompany children from 3 to 12 years in the water in any of the water activities
• On Islamic occasions and National holidays, the tour will not serve alcohol, and there will be no live entertainment.
• Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions,' Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
• Photography of UAE residence especially ladies, military institutions, government buildings, and installations, is strictly prohibited.
• Littering is a punishable offense and offenders may face penalties in the form of fines.
• Smoking inside public areas is not allowed.
• Some tours require your original passport or Emirates ID, and we have mentioned this information in the critical notes so please ensure that you read the critical information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
• We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
• No refund for partly utilized services.
• Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or canceled, we will provide alternate options if possible.
• If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Why should I make a booking with you?

• How can I make the Payment on your Website & is it Secure?

• When will I receive the voucher after the payment is done? 

• Will I get a reference number for my booking? 

• For tours inclusive of transfers, do you offer to Pick up Service from any place? 

• Do you provide tickets attractions in the Country?

• Can I produce an eVoucher at the time of my Tour?

• How long will it take for the refund of my canceled tour?

• Is it possible for me to change or postpone the travel date once the booking is done? 

• Can I book multiple tours at a time?

• Do you offer a selection of Hotels on your Website for Packages?

• Should I reconfirm my booking before the travel date? 

• Despite scrolling down your tour listing page, I am not able to locate my preferred tour activity. What should I do? 

• Upon making the reservation and payment, how will I confirm whether or not it has been received by you? 

• How can I share my experience with you?