Bali Airport Drop off

• Transfers in Air conditioned, well-maintained and comfortable min bus or van.
  
  Note: Please check Option wise inclusions for every product before booking.       

• This is a one-way transfer service.
• Available for centrally located hotels only, matching the Ubud or Seminyak/Kuta option you book.
• Carry a valid ID or passport during the transfer.
• Share detailed flight timings in advance so your pickup time from the hotel is planned correctly.
• Oversized or excess baggage depends on available space in the vehicle.
• Failing to be ready within the given time is treated as a no-show, with no rescheduling or refund.
• Limousine and luxury vehicle upgrades are available at an extra charge.
• Contact Rayna's support team on the number shown on your booking voucher for help with your transfer.
• Keep about 2 hours between your hotel pickup time and your flight's departure to allow for airport check-in.

• Upon arrival at Ngurah Rai International Airport, our driver will meet you at the arrivals hall holding a sign with your name. You’ll be transferred directly to your hotel in a private, air-conditioned vehicle.
• Approx. travel time depends on traffic and hotel location.

Child age: 3-10 Yrs

Infant age: 0-3 Yrs

Non Refundable

• In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

• Seating arrangement for all transfers are as per the availability & our tour manager allows it.
• The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
• Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold the responsibility.
• The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
• Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
• We recommend carrying sunglasses, hats and sun protection cream.
• Private Transport can be organized on request for all tours.
• Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your responsibility. Our drivers and tour guides will not be responsible for it.
• No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
• An adult must accompany children from 3 to 12 years in the water in any of the water activities
• On Islamic occasions and National holidays, the tour will not serve alcohol, and there will be no live entertainment.
• Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions,' Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
• Photography of UAE residence especially ladies, military institutions, government buildings, and installations, is strictly prohibited.
• Littering is a punishable offense and offenders may face penalties in the form of fines.
• Smoking inside public areas is not allowed.
• Some tours require your original passport or Emirates ID, and we have mentioned this information in the critical notes so please ensure that you read the critical information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
• We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
• No refund for partly utilized services.
• Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or canceled, we will provide alternate options if possible.
• If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.