Balloon Flights with vintage car ride

• A copy of Emirates ID or passport is required for each passenger at booking, per GCAA aviation regulations.
• Upload your ID or passport at the check-in link at least 24 hours before the flight, and sign the waiver form on site.
• A valid WhatsApp number is required so the team can share your pickup time and updates.
• The exact pickup time is shared the evening before, typically between 7 pm and 8:30 pm.
• Be ready at least 10 minutes before pickup; delays can result in the flight being cancelled for you.
• Pickup and drop-off times may shift by 30 to 60 minutes depending on traffic and location.
• Children under 5 and guests over 70 are not permitted to fly, and the maximum weight limit is 119 kg.
• Pregnant women, and guests with heart conditions, serious knee or back problems, or recent major surgery, should not fly; all guests must be able to climb into the basket and bend into a brace position for landing.
• Guests with disabilities, including mental health, emotional or physical conditions, cannot take part.
• Comfortable, casual clothing and closed shoes are recommended; avoid high heels, and alcohol or drug use before the flight is not permitted.
• Flights are weather dependent; the pilot decides whether to proceed, and a cancelled flight is rebooked or fully refunded.
• Cancelling within 48 hours of departure, or a no-show, is non-refundable; cancelling 48 hours or more ahead gets a full refund.

Child age: 5-11 Yrs

Infant age: 0-5 Yrs

Free Cancellation 48 hours Prior

• All Cancellations made 48 hours prior to the Tour departure time NO charges will be applicable
• If Cancellation made within 48 hours to your Tour departure time 100% charges will be applicable
• If eligible for Refund your Amount will be returned back to your Account within 7 working days.

• Seating arrangement for all transfers are as per the availability & our tour manager allows it.
• The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
• Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold the responsibility.
• The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
• Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
• We recommend carrying sunglasses, hats and sun protection cream.
• Private Transport can be organized on request for all tours.
• Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your responsibility. Our drivers and tour guides will not be responsible for it.
• No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
• An adult must accompany children from 3 to 12 years in the water in any of the water activities
• On Islamic occasions and National holidays, the tour will not serve alcohol, and there will be no live entertainment.
• Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions,' Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
• Photography of UAE residence especially ladies, military institutions, government buildings, and installations, is strictly prohibited.
• Littering is a punishable offense and offenders may face penalties in the form of fines.
• Smoking inside public areas is not allowed.
• Some tours require your original passport or Emirates ID, and we have mentioned this information in the critical notes so please ensure that you read the critical information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
• We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
• No refund for partly utilized services.
• Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or canceled, we will provide alternate options if possible.
• If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Why should I make a booking with you?

• How can I make the Payment on your Website & is it Secure?

• When will I receive the voucher after the payment is done? 

• Will I get a reference number for my booking? 

• For tours inclusive of transfers, do you offer to Pick up Service from any place? 

• Do you provide tickets attractions in the Country?

• Can I produce an eVoucher at the time of my Tour?

• How long will it take for the refund of my canceled tour?

• Is it possible for me to change or postpone the travel date once the booking is done? 

• Can I book multiple tours at a time?

• Do you offer a selection of Hotels on your Website for Packages?

• Should I reconfirm my booking before the travel date? 

• Despite scrolling down your tour listing page, I am not able to locate my preferred tour activity. What should I do? 

• Upon making the reservation and payment, how will I confirm whether or not it has been received by you? 

• How can I share my experience with you?