Hatta Wadi Packages

NOTE: Please check option wise inclusions for every product before booking.

• Please carry a valid ID proof or passport with you.
  
• Pregnant women and individuals with heart problems, serious knee or back pain, or those who have had major surgery in the past six months are not permitted to participate in these activities.
• Please check the child policy and the height and weight guidelines before booking, as each activity has specific requirements.
• Glasses or sunglasses must be secured with an elastic retainer to ensure safety during activities.
  
• Sharp objects are not permitted in pockets to prevent any potential injuries.
• Flip flops, high heels, sandals, and sliders are not allowed, and bare feet are prohibited to ensure adequate support, hygiene, and safety standards
  
• Attire must be culturally appropriate to respect local customs and traditions.
• Eating and drinking are not allowed on attractions to keep the area clean and safe.
• Guests with long hair must keep it tied back to avoid any hazards during activities.
• Smoking is strictly prohibited to ensure a safe and healthy environment for all participants.
• Participants assume all risks and are responsible for adhering to safety rules to protect themselves and others.
• Shortened experiences due to bad weather do not qualify for refunds, as stated in our policy.
• A penalty of AED 50 will be charged for each hour or part thereof for exceeding the designated activity time or failing to return safety equipment on time.
• Activities will close 30 minutes before the park's official closing time to allow for proper clean-up and safety checks.
• All equipment must be returned 15 minutes prior to closing to ensure a smooth transition for all guests.
• Please check the official attraction website on the day of your visit for the operational timings to avoid any inconvenience.
• Please click here to get detailed information on eligibility criteria- Click Here

• Reach at the Hatta wadi Hub.
• Present your booking voucher at the gate.
• Hatta wadi team shares the activity instructions.
• Experience the ultimate package

Child age: 0-6 Yrs

Infant age: 0-0 Yrs

Free Cancellation 24 hours Prior

• For all cancellations made 24 hours prior to the tour departure time NO charges will be applicable. 
• If cancellation made within 24 hours of your tour departure time 100% charges will be applicable.
• If eligible for a refund your amount will be returned back to you within 7 working days.

• Seating arrangement for all transfers are as per the availability & our tour manager allows it.
• The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
• Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold the responsibility.
• The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
• Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
• We recommend carrying sunglasses, hats and sun protection cream.
• Private Transport can be organized on request for all tours.
• Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your responsibility. Our drivers and tour guides will not be responsible for it.
• No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
• An adult must accompany children from 3 to 12 years in the water in any of the water activities
• On Islamic occasions and National holidays, the tour will not serve alcohol, and there will be no live entertainment.
• Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions,' Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
• Photography of UAE residence especially ladies, military institutions, government buildings, and installations, is strictly prohibited.
• Littering is a punishable offense and offenders may face penalties in the form of fines.
• Smoking inside public areas is not allowed.
• Some tours require your original passport or Emirates ID, and we have mentioned this information in the critical notes so please ensure that you read the critical information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
• We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
• No refund for partly utilized services.
• Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or canceled, we will provide alternate options if possible.
• If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.