Lion Land

• Entry ticket to Lion Land Phuket
• Selected lion encounter experience
• Professional supervision
• Photo opportunities
• Safety briefing
  
  Note: Please check Option wise inclusions for every product before booking

• Carry a valid photo ID or passport; it is mandatory for entry.
• Your booking confirmation is valid only for the selected date and time.
• Children must be accompanied by an adult at all times.
• Present your voucher, printed or digital, at the counter on arrival.
• Last admission is at 5:45 pm, so plan to arrive before then.
• Eating, drinking, and smoking are not allowed in the transfer vehicle or during your visit.
• Outside food and beverages may be restricted inside the venue.
• There are no refunds, amendments, or cancellations for unused, missed, or no-show bookings.
• Entry may be denied for non-compliance with safety guidelines, venue rules, or dress code.
• If you have booked a transfer, be ready at the hotel lobby at least 5 minutes before pickup time.
• Waiting time may occur during peak hours, weekends, or public holidays.
• For assistance, contact Rayna's support team on the number shown on your booking voucher.

• Lion Land Phuket

Child age: 0-15 Yrs

Infant age: 0-0 Yrs

Free Cancellation 72 hours Prior

• All Cancellations made 72 hours prior to the Tour departure time NO charges will be applicable
• If Cancellation made within 72 hours to your Tour departure time 100% charges will be applicable
• If eligible for Refund your Amount will be returned back to your Account within 7 working days.

• Seating arrangement for all transfers are as per the availability & our tour manager allows it.
• The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
• Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold the responsibility.
• The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
• Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
• We recommend carrying sunglasses, hats and sun protection cream.
• Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your responsibility. Our drivers and tour guides will not be responsible for it.
  
• No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
• An adult must accompany children from 3 to 12 years in the water in any of the water activities
• Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions,' Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
  
• Littering is a punishable offense and offenders may face penalties in the form of fines.
  
• Smoking inside public areas is not allowed.
• We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
  
• No refund for partly utilized services.
• Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or canceled, we will provide alternate options if possible.
• If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.