Play DXB Dubai
4 Hours (Approx)
Sunday to Thursday - 10:00 AM to 10:00 PM. Friday & Saturday - 10:00 AM to 12:00 AM. Ramadan Timings: Weekdays will be 10am until 12 midnight. Weekends will be 10am until 1am
English
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Overview
When things get tough in the real world, it may seem to be a good idea to escape reality, at least for a few hours. If you want to spend some time in the world of gaming, a visit to Play DXB Dubai would be a good idea. Located inside the Dubai Mall, VR Park Dubai is one-of-a-kind, and the only gaming zone in the Middle East that has games and rides based on virtual reality and augmented reality.
If you enjoy experiencing an adrenaline rush, the Burj Drop is definitely a ride that you must try. Dubai Drone, Stealth, Dune Bash, CozmoJet, Flying Chairs, etc. are some other attractions that are equally thrilling. If you find the games and rides of Play DXB interesting, a visit here is something you would find really fun. You can select a “Pay & Play” Pass, which allows you to pay for only those games or rides that you play. Each pass comes with bonus credits and allows you to play any of the attractions you are interested in.
- Services provided as per the booked transfers: ticket-only, sharing or private.
- Play DXB Dubai ‘Pay & Play’ Pass (as per your selected games).
- Get bonus of 200 credits + AED 75 bonus credits.
- Carry valid ID or a passport with you during the visit.
- Play DXB is open 10:00 am to 10:00 pm Sunday to Thursday, and 10:00 am to midnight on Friday and Saturday.
- Your pass is valid for one person, for the same day only.
- Each ride can be used once; repeat rides on the same pass are not allowed.
- A digital gate card fee of 5 AED applies at Play DXB and is non-negotiable.
- Ride categories are based on height: visitors over 120 cm are classified as adults and those under 120 cm as children, and each attraction carries its own age, height, and weight restrictions.
- Children must always be accompanied by an adult or guardian; unaccompanied children may be refused entry for safety reasons.
- Arrive 10 to 30 minutes before your scheduled time, depending on your booking.
- Hotel pickup is arranged from your Dubai hotel or residence; pickup from other areas can be arranged on request for an additional charge.
- Last entry is at 10:00 pm.
- Eating, drinking, and smoking are not allowed inside the vehicle during any tour that includes a transfer.
- Present pre-booked tickets for entry.
- Grab a map or consult the information desk to plan your route.
- memerse yourself in a variety of virtual reality experiences available at Park.
- Choose from a range of thrilling adventures, simulation games, and immersive story-based experiences.
- Challenge your friends or family members to multiplayer games, sports simulations, or competitive shooting games.
- Enjoy the various rides and attractions offered at Park
- Before leaving, explore the Park souvenir shop.
Child age: 3-10 Yrs
Infant age: 0-3 Yrs
Free Cancellation 24 hours Prior
- For all cancellations made 24 hours prior to the tour departure time NO charges will be applicable.
- If cancellation made within 24 hours of your tour departure time 100% charges will be applicable.
- If eligible for a refund your amount will be returned back to you within 7 working days.
- Seating arrangement for all transfers are as per the availability & our tour manager allows it.
- The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
- Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold the responsibility.
- The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
- Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
- We recommend carrying sunglasses, hats and sun protection cream.
- Private Transport can be organized on request for all tours.
- Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your responsibility. Our drivers and tour guides will not be responsible for it.
- No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
- An adult must accompany children from 3 to 12 years in the water in any of the water activities
- On Islamic occasions and National holidays, the tour will not serve alcohol, and there will be no live entertainment.
- Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions,' Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
- Photography of UAE residence especially ladies, military institutions, government buildings, and installations, is strictly prohibited.
- Littering is a punishable offense and offenders may face penalties in the form of fines.
- Smoking inside public areas is not allowed.
- Some tours require your original passport or Emirates ID, and we have mentioned this information in the critical notes so please ensure that you read the critical information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
- We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
- No refund for partly utilized services.
- Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or canceled, we will provide alternate options if possible.
- If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.
- Why should I make a booking with you?
We are a professional destination management company with more than a decade’s experience in the industry. But that’s not alone the reason which makes us a sought after choice for all kinds of travel services. Find below more:
- An ISO certified company
- The proud winner the Certificate of Excellence Award from TripAdvisor
- Easy booking via user-friendly online booking portal, exclusive Mobile App, or even by telephone or email
- Highly secured and flexible payment options
- No hidden fee
- Professional work team with exceptional product and service knowledge
- Personalized services according to your budget and preferences
- Physical presence in major touristic destinations
- Most of our tour products and travel services are accompanied by Best Price Guarantee
- Availability of a dedicated client support system on a 24/7 basis
- How can I make the Payment on your Website & is it Secure?
You can make the payment online using a valid Debit Card or Credit Card. With all payments being processed on a highly advanced and protected payment gateway, we guarantee you utmost safety in terms of money transactions.
- When will I receive the voucher after the payment is done?
As soon as your booking is confirmed and the payment is done, we’ll issue a voucher immediately and send it to you through email.
- Will I get a reference number for my booking?
You’ll get a unique Booking Reference Number, which can be easily located in your booking voucher. Your Booking Reference Number typically begins with RT, followed by the reference number.
- For tours inclusive of transfers, do you offer to Pick up Service from any place?
We offer round-trip transport for all tours inclusive of transfers. Pick up and drop off is mainly provided from centrally located hotels in City Center Areas in the particular City where the Tour is conducted from.
- Do you provide tickets attractions in the Country?
Yes, we do offer flexible passes and tickets if its listed on our website. The Tickets depend in the form of eVoucher or a Hard copy as per the guidelines of these Attractions.
- Can I produce an eVoucher at the time of my Tour?
Yes, you may produce an eVoucher at the time of your tour. However, it’s mandatory to carry a hard copy of the ticket or voucher when you visit a theme park or a popular landmark in the country. Without a valid voucher or ticket, your entry may be sometimes restricted. It is equally vital to ensure that you bring all relevant documents by way of ID proof (as required) for your tour.
- How long will it take for the refund of my canceled tour?
This largely depends on the cancellation policies of your tour. However, some Tours are governed by Third Party Contracts and are liable as per third party policies. Normally it may take 7 working days.
- Is it possible for me to change or postpone the travel date once the booking is done?
Yes, it’s possible to make amendments in your travel arrangements. But make sure that you send us an amendment request and get it confirmed well in advance of your travel date. Also, please be informed that amendments will be accepted only in accordance with the respective tour’s terms and conditions.
- Can I book multiple tours at a time?
Yes, our easy to navigate website offers the flexibility to book multiple tours at a time online. Create the first tour by visiting the respective tour page and clicking ‘Book Now’. You’ll be redirected to the ‘Review Order’ page, where you can use the ‘Continue Shopping’ option to return to the tour listing page and make a further selection of tours. Repeat the same procedure until you’ve made all tour choices. Now click ‘Proceed to Checkout’ to add pertinent details and subsequently make payment.
- Do you offer a selection of Hotels on your Website for Packages?
Yes, we do offer the selection of Hotels on our Website. You get multiple options for the Hotel selection according to the Star category. All you need to do is you just need to select an option of Hotel according to your requirement.
- Should I reconfirm my booking before the travel date?
No reconfirmation of booking is required. Nevertheless, the booking of certain tours is subject to availability. In such a case, our Sales Representative will send you an email, clearly detailing the entire options about the tour availability, and book the tour or tickets according to your convenience.
- Despite scrolling down your tour listing page, I am not able to locate my preferred tour activity. What should I do?
Use the convenient tour filter options seen on the tour listing page to easily narrow down your search by tour type, name or even price range. You can also make your search more specific by directly entering the name of your preferred tour activity in the given field on the listing page’s left-hand side and then clicking the search icon.
- Upon making the reservation and payment, how will I confirm whether or not it has been received by you?
As soon as we receive your payment, you will receive Confirmation email acknowledging your booking is Confirmed and you can download your tickets or Voucher from Booking Admin Panel.
- How can I share my experience with you?
Simply follow this link to rate us or give feedback of your experience with us. We’d be delighted to hear from you and improve our services accordingly.
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