Ski Dubai Tickets

• For Snow premium, our operations will coordinate with you and the slot to be booked needs to be confirmed latest 48 hours prior to the visit date.
• The guest needs to carry our confirmation mail at the venue for Snow Premium. If you do not receive the same, please check with our team on the booking status before visiting.
  
• Ski/Snowboard equipment, Jackets, trousers, disposable socks, snow boots, fleece gloves, and Helmets will be provided at the venue for safety measures.
  
• Helmets are compulsory for children under 13 years old.
• To ride on the Snow Bullet Ride children must be above eight years of age, 125 cm in height and more than 30 kg in weight. Adults should not weigh more than 120 kg
• Some rides and features require height and weight restrictions.
• Mobile and Cameras are not allowed inside the Penguin Encounter Area.
• Drinking and eating on the cold side is only permitted at the Avalanche Café and North 28 restaurant (Working hours: from 10 am to midnight)
• There will be no refund for unused or partially used services.
• Children must be accompanied by an adult at all times.
• Guests are prohibited from bringing food and drinks into the Park.
• Slope access is available for experienced Skiers/Snowboarders only.
• Our terms and conditions prohibit eating, drinking, and smoking inside the vehicle during any tour that includes transfer services.
• NOTE - Venue is not wheelchair accessible, Pregnant ladies are not allowed on the activities.

• Arrive at Ski Dubai early to make the most of your time
• Present pre-booked tickets for entry.
• Visit the rental area to collect your ski/snowboarding equipment, including boots, skis/boards, and helmets.
• Start with the beginner slopes to get accustomed to the snow and skiing/snowboarding.
• Take advantage of the ski/snowboarding lessons offered for beginners.
• Move on to the more intermediate or advanced slopes as you gain confidence and skill.
• Experience activities like snow tubing, tobogganing, or building snowmen.
• Take a break for lunch (Ski Dubai offers various dining options, including cafes and restaurants)
• Take some time to meet and interact with the resident penguins at Ski Dubai.
• Before leaving, Explore the ski shop for equipment, souvenir, and gifts to remember your visit.

Child age: 3-13 Yrs

Infant age: 0-3 Yrs

Non Refundable

• In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

• Seating arrangement for all transfers are as per the availability & our tour manager allows it.
• The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
• Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold the responsibility.
• The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
• Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
• We recommend carrying sunglasses, hats and sun protection cream.
• Private Transport can be organized on request for all tours.
• Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your responsibility. Our drivers and tour guides will not be responsible for it.
• No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
• An adult must accompany children from 3 to 12 years in the water in any of the water activities
• On Islamic occasions and National holidays, the tour will not serve alcohol, and there will be no live entertainment.
• Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions,' Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
• Photography of UAE residence especially ladies, military institutions, government buildings, and installations, is strictly prohibited.
• Littering is a punishable offense and offenders may face penalties in the form of fines.
• Smoking inside public areas is not allowed.
• Some tours require your original passport or Emirates ID, and we have mentioned this information in the critical notes so please ensure that you read the critical information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
• We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
• No refund for partly utilized services.
• Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or canceled, we will provide alternate options if possible.
• If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Why should I make a booking with you?

• How can I make the Payment on your Website & is it Secure?

• When will I receive the voucher after the payment is done? 

• Will I get a reference number for my booking? 

• For tours inclusive of transfers, do you offer to Pick up Service from any place? 

• Do you provide tickets attractions in the Country?

• Can I produce an eVoucher at the time of my Tour?

• How long will it take for the refund of my canceled tour?

• Is it possible for me to change or postpone the travel date once the booking is done? 

• Can I book multiple tours at a time?

• Do you offer a selection of Hotels on your Website for Packages?

• Should I reconfirm my booking before the travel date? 

• Despite scrolling down your tour listing page, I am not able to locate my preferred tour activity. What should I do? 

• Upon making the reservation and payment, how will I confirm whether or not it has been received by you? 

• How can I share my experience with you?